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Displaying blog entries 1-10 of 35

Fire Hazard - Thermostats Recalled

by Carol or Jim Chamberlain

White-Rodgers Recalls Home Heating and Cooling Thermostats Due to Fire Hazard

More than one million thermostats sold in the United States and Canada since 2006 are being recalled because the batteries can leak and cause a fire.

Product: The thermostats are made by White-Rodgers, but some have different brand names printed on the front, including ComfortSentry, DICO, Emerson, Frigidaire, Maytag, Nutone, Partners Choice, Rheem, Ruud, Unico, Water Furnace, Westinghouse and Zonefirst.

Hazard: The alkaline batteries used in the thermostat can leak onto the circuit board posing a fire hazard.

Remedy: Consumers should check thermostats for battery icon on the left side of the blue lighted screen, if the battery icon is not shown, contact White-Rodgers to receive a free repair or a replacement thermostat.

Consumer Contact: White-Rodgers toll-free at (888) 624-1901 from 7 a.m. to 6 p.m. CT Monday through Friday or click here.

Carol Chamberlain 714-726-3166 or Email, Jim Chamberlain 714-726-3144 or Email

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Successful Open House

by Carol or Jim Chamberlain

On Sunday, May 19, 2013 we held an open house at 441 Valley Crossing Rd Brea CA 92823. Home is located in Olinda Ranch (Lambert Rd and Valencia Ave) in the Van Daele homes. Blue skies and light breeze couldn't have made the day any better for the open house. We arrived at 11 a.m. and people started showing up right away by 11:30 a.m. it started to slow down and I ran out and picked up a sandwich and drink from Togo's for my wife and I. When I got back there were several families in the home asking questions and looking about. I put the sandwich and drink on the counter and thats where it stayed it was non-stop families coming through the home. We had planned to close up at 3 p.m. but families kept stopping in and it was 4:30 p.m. before I was able to go out and take our signs down. We must of had over a hundred people through the home and I am not kidding. It was the best open house we have had in 27 years of selling real estate. We even received an offer from a very nice you couple with 2 little boys. Things have changed radically it's a great time to sell your home NOW! Call us if your are interested in selling your home. 714-990-2200 or 714-726-3166/txt

Description of the home: Beautifully upgraded Van Daele home in Olinda Ranch. Canyon view home with designer colors, hardwood floors are throughout first level. The kitchen has been totally remodeled with granite counters and pull out drawers in the cabinets. There is a walk-in pantry and a butler’s pantry. The large family room has a fireplace and is adjacent to the gourmet kitchen. The formal dining room and formal living room have hardwood floors. All baths have been remodeled and have granite counters and stone floors. The master bath has been remodeled with a stone surround shower, separate soaking tub , dual sinks, and a large walk-in closet. Master bedroom is approx. 15X20 and has inset cabinetry with shelves for TV. Work space area off upstairs bedrooms for doing homework. Small alcove at top of stairs would be great place for a home office. Great canyon and sunset views out the back of the house. Good sized yard with patio. Separate laundry room off the garage, has plenty of cabinets for storage. Three car garage with third car a tandem.  Lots of cabinetry for your storage. Home is truly a turnkey home, it all has been done, nothing left to do but move on in. 

Do You Really Want To Sell Your Home?

by Carol or Jim Chamberlain

I stopped by McDonalds today and their doors were locked at lunch time, a sign on the door said "Come back after 2PM" So I drove over to Carl's Jr.  and had lunch there. Afterward I headed to Best Buy and was told that 11-12 was not good time to stop in and it would be better if I came back after 3 pm.  Better yet, why don't you call next week and set up a time to stop in? Pretty absurd, right! Yet, home sellers do this all the time! 
I blame this on the sellers' real estate agent. As an agent we are supposed to council our home sellers on the comparable sales, pricing their home properly, preparing the house for show, and making the home available 9 AM - 8PM every day of the week until they have an accepted offer. Sellers should not negotiate the time that an agent would like to show the home. They are with their clients for a certain amount of time and have a route of showings planned. When a seller makes their home unavailable, they may have lost the one buyer that was willing to make an offer. Put a lock box on the property for easy access! I guarantee you will sell the home faster and for a higher price if you make the home available with a lock box.
A pet peeve, if you haven't guessed it, is sellers wanting the agent to come at a different time than they are requesting. Remember the agent isn't picking the time the "buyers" have available to see your property. I show a lot of property during the week at lunchtime and evenings. Showing during the week, you can sometimes be the first in on a new listing and beat the rush of the weekend.
You can learn a lot from new home builders. Most people enjoy looking at new homes because they are staged. Builders hire decorators and pay them huge amounts of money to make their homes look amazing.  Lights turned on, tables set, furniture is optimized to make rooms look bigger, grass is green, bushes trimmed and flowers planted. Everything is clean and its place.  Times may be tough but you still can scrub, clean, pickup, and remove the extra clutter. This will do a lot to help sell your home faster and for a higher price.
Home sellers, when than phone rings and agent wants to show your house remember that this may be the agent that may write you an offer. It only takes one buyer to buy your home and the one you turn away might have been that one. Make your home available!  
Reward the kids for keeping their rooms clean. We had some sellers that gave gold stars to their kids for picking up their rooms and making their beds. They had a schedule of goodies that were they could exhcange the gold stars for, this included  going to the show, a frozen yogurt, a trip to McDonalds, etc. Make it a game. Plan things to do on the weekend so that you will not be frustrated as the Realtors wander through your home trying to sell it for you. There are a thousand things you can do.  This will lower your stress level over selling.

I stopped by McDonalds today and their doors were locked at lunch time, a sign on the door said "Come back after 2PM" So I drove over to Carl's Jr.  and had lunch there. Afterward I headed to Best Buy and was told that 11-12 was not good time to stop in and it would be better if I came back after 3 pm.  Better yet, why don't you call next week and set up a time to stop in? Pretty absurd, right! Yet, home sellers do this all the time! 

I blame this on the sellers' real estate agent. As an agent we are supposed to council our home sellers on the comparable sales, pricing their home properly, preparing the house for show, and making the home available 9 AM - 7PM every day of the week until they have an accepted offer. Sellers should not negotiate the time that an agent would like to show the home. They are with their clients for a certain amount of time and have a route of showings planned. When a seller makes their home unavailable, they may have lost the one buyer that was willing to make an offer. Put a lock box on the property for easy access! I guarantee you will sell the home faster and for a higher price if you make the home available with a lock box.

A pet peeve, if you haven't guessed it, is sellers wanting the agent to come at a different time than they are requesting. Remember the agent isn't picking the time the "buyers" have available to see your property. I show a lot of property during the week at lunchtime and evenings. Showing during the week, you can sometimes be the first in on a new listing and beat the rush of the weekend.

You can learn a lot from new home builders. Most people enjoy looking at new homes because they are staged. Builders hire decorators and pay them huge amounts of money to make their homes look amazing.  Lights turned on, tables set, furniture is optimized to make rooms look bigger, grass is green, bushes trimmed and flowers planted. Everything is clean and its place.  Times may be tough but you still can scrub, clean, pickup, and remove the extra clutter. This will do a lot to help sell your home faster and for a higher price.

Home sellers, when than phone rings and agent wants to show your house remember that this may be the agent that may write you an offer. It only takes one buyer to buy your home and the one you turn away might have been that one. Make your home available! 

Reward the kids for keeping their rooms clean. We had some sellers that gave gold stars to their kids for picking up their rooms and making their beds. They had a schedule of goodies that were they could exhcange the gold stars for, this included  going to the show, a frozen yogurt, a trip to McDonalds, etc. Make it a game. Plan things to do on the weekend so that you will not be frustrated as the Realtors wander through your home trying to sell it for you. There are a thousand things you can do.  This will lower your stress level over selling.

If you are thinking about buying or selling a home, give us a call at (714) 726-3166 or send us an email to explore your options and to find out when is the best time for you to make a move. Texting ok

Securing a jumbo: No small task

by Carol or Jim Chamberlain

Qualifying for a jumbo loan—those with loan amounts higher than the conventional conforming loan limit of $729,750 in high-cost areas—is more difficult than it was a few years ago.

While rates on jumbo mortgage historically have been higher than rates on conforming loans, jumbo loans still are available, but often come with stringent underwriting requirements. Prior to the credit freeze, borrowers of jumbo mortgages could qualify for loans with a 5 percent down payment, credit scores of 620and enough money in the bank to cover two months of payments. Now, borrowers typically must have six months’ reserves, a 700 credit score, and a down payment of at least 20 percent.

What To Do With Hazardous Waste

by Carol or Jim Chamberlain
Don’t know what to do with old paint, computers, monitors, compact fluorescent light bulbs and yard chemicals, etc. There are four locations in Orange County; Anaheim, Irvine, Huntington Beach and San Juan Capistrano. Click Here for a Flyer that will give you information on hazardous waste accepted, requirement to use the collection centers, hazardous waste not accepted and hours of operation.  There are several locations in Southern California to dispose of business hazardous waste; Vista, Ontario, Paramount, Carson, Fountain Valley, Anaheim, and Pasadena CA. Click Here for a flyer with phone numbers and websites. For more information call the hotline at 714.834.6752 or visit their web site at www.oclandfills.com.

New Credit Card Scam

by Carol or Jim Chamberlain

The crooks are really getting good.

Snopes.com http://www.snopes.com/ says  this is true.  

Link to this scam: http://www.snopes.com/crime/warnings/creditcard.asp

This one is  pretty slick since they provide YOU with all the information, except  the one piece they want.

Note, the callers do not ask for your  card number; they already have it. This information is worth reading.  By understanding how the VISA & MasterCard Telephone Credit Card  Scam works, you'll be better prepared to protect yourself.

One  of our employees was called on Wednesday from 'VISA', and I was called  on Thursday from 'Master Card'. The scam works like this: Caller:  'This is (name), and I'm calling from the Security and Fraud  Department at VISA. My Badge number is 12460. Your card has been  flagged for an unusual purchase pattern, and I'm calling to verify.  This would be on your VISA card which was issued by (name of bank).  Did you purchase an Anti-Telemarketing Device for $497.99 from a  Marketing company based in Arizona ?'

When you say 'No', the  caller continues with, 'Then we will be issuing a credit to your  account. This is a company we have been watching and the charges range  from $297 to $497, just under the $500 purchase pattern that flags  most cards. Before your next statement, the credit will be sent to  (gives you your address), is that correct?'

You say 'yes'. The  caller continues - 'I will be starting a Fraud investigation. If you  have any questions, you should call the 1- 800 number listed on the  back of your card (1-800-VISA) and ask for Security.'

You will  need to refer to this Control Number. The caller then gives you a 6  digit number. 'Do you need me to read it again?'

Here's the  IMPORTANT part on how the scam works.
 The cal ler then says, 'I need to verify you are in  possession of your card'. He'll ask you to 'turn your card over and  look for some numbers'. There are 7 numbers; the first 4 are part of  your card number, the next 3 are the security Numbers that verify you  are the possessor of the card. These are the numbers you sometimes use  to make Internet purchases to prove you have the card. The caller will  ask you to read the 3 numbers to him. After you tell the caller the 3  numbers, he'll say, 'That is correct, I just needed to verify that the  card has not been lost or stolen, and that you still have your card.  Do you have any other questions?' After you say No, the caller then  thanks you and states, 'Don't hesitate to call back if you do, and  hangs up.

You actually say very little, and they  never ask fo r or tell you the Card number. But after we were called on  Wednesday, we called back within 20 minutes to ask a question. Are we  glad we did! The REAL VISA Security Department told us it was a scam  and in the last 15 minutes a new purchase of $497.99 was charged to  our card.

Long story - short - we made a real fraud report and  closed the VISA account. VISA is reissuing us a new number.
 What the scammers want is the  3-digit PIN number on the back of the card Don't give it  to them. Instead, tell them you'll call VISA or Master card directly  for verification of their conversation. The real VISA told us that  they will never ask for anything on the card as they already know the  information sin ce they issued the card! If you give the scammers your  3 Digit PIN Number, you think you're receiving a credit. However, by  the time you get your statement you'll see charges for purchases you  didn't make, and by then it's almost too late and/or more difficult to  actually file a fraud report.

What makes this more remarkable  is that on Thursday, I got a call from a 'Jason Richardson of Master  Card' with a word-for-word repeat of the VISA scam. This time I didn't  let him finish. I hung up! We filed a police report, as instructed by  VISA. The police said they are taking several of these reports daily!  They also urged us to tell everybody we know that this scam is  happening.
 

  

Energy Saving Tips

by Carol or Jim Chamberlain

Energy Auditing Tips:
1 Check the insulation levels through your home.
2 Check for holes or cracks around your walls, ceilings, windows, and electrical outlets.
3 Check for open fireplace dampers
4 Maintain appliances and heating and cooling systems.
5 Look for ways to reduce lighting energy use.

Heating & Cooling Tips:
1 Set your thermostat low in the winter and high in the summer.
2 Clean or replace filters on furnaces once a month or as needed.
3 Turn off kitchen, bath, and other exhaust fans within 20 minutes after you are done cooking or bathing. 
4 when replacing exhaust fans, consider installing high [efficiency, low – noise models.
5 For furnaces, look for high Annual Fuel Utilization Efficiency (AFUE) ratings. The national minimum is 78% AFUE. Look for Energy Star models, some exceed 78% AFUE.

Lighting
1 Compact fluorescent bulbs are four times more energy efficient than incandescent bulbs, provide the same light levels and last about 4-10 times longer.
2 Turn off the lights in any room you’re not using, or consider installing timers, photo cells, or occupancy sensors to reduce the amount of time your lights are on. Instead of brightly lighting an entire room, focus the light where you need it.
3 Use outdoor lights with a photocell unit or a motions sensor so they will turn on only at night or when someone is present.
4 Turn off decorative outdoor natural gas lamps, just eight such lamps burning year-round use as much natural gas as it takes to heat an average-size home during an entire winter.

Window Tips
1
In a warm-climate, install white window shades, drapes, or blinds to reflect heat away from the house.

(All information contained herein intended as helpful information only. If in doubt about any action, contact a professional.)

Avoiding Identity Theft- Tips and Practices

by Carol or Jim Chamberlain


Deter – Detect – Defend

DETER
1. Cross shred financial documents and paperwork with personal information before you discard them.
2. Don’t carry your Social Security card in your wallet or write your Social Security number on a check. Give it out only when absolutely necessary or ask to use another identifier.
3. Do not put your wallet on a counter.
4. Don’t give out personal information on the phone, the mail, or the internet unless you are familiar with the person.
5. Never click on the links sent in unsolicited emails; instead, use the web addressed you know. Use firewalls, anti-spyware, and anti-virus software on your home computer; keep them up-to-date. Visit www.OnGuardOnline.gov for more information.
6. Don’t use an obvious password like your birth date, your mother’s maiden name, or the last four digits of your Social Security Number. Use a different password and PIN for each account. Create PINs with a combination of letters and numbers mixed up, then memorize.
7. Keep personal information in a secure place at home, especially if you have roommates, employ outside help, or are having work done in your house, including SSNs, bank account numbers and PIN numbers.
8. Mail deterrents include: Install a locked mailbox at your residence. Remove mail daily after it is delivered. Or, have your mail delivered to a post office box.
9. DO NOT put your SSN on job applications.


DETECT
1. Bills that do not arrive as expected.
2. Unexpected credit cards or account statements.
3. Denials of credit for no apparent reason.
4. Calls or letters about purchases you did not make.


DEFEND
1. Place a “Fraud Alert” on your credit reports and review them carefully. The alert tells creditors to follow certain procedures before they open new accounts in your name or make changes to your existing accounts.
2. The three nationwide consumer reporting companies have toll-free numbers ofr placing an initial 90-day fraud alert, a call tone company is sufficient:

Equifax: 1-800-525-6285
Experian: 1-800-397-3742
TransUnion: 1-800-680-7289

3. A fraud alert will get you free copies of your credit reports. Look for inquiries from companies you haven’t contacted, accounts you didn’t open, and debts on your accounts that you can’t explain.
4. Close any unauthorized accounts. Call the security or fraud departments of each company where an account was opened or changed without your knowledge. Follow up in writing, with copies of supporting documents and the police report file number.
5. Ask for verification that the bad account has been closed and the fraudulent debts discharged.
File a police report with law enforcement officials to help you with creditors who may want proof of the crime.
6. Report the theft to the Federal Trade Commission. Online: ftc.gov/idtheft. Or call them toll free at 1-877-438-4338 (ID-THEFT) Use the ID Theft Affidavit at the ftc.gov/idtheft to support your written statement.

Who to call in the City of Brea CA

by Carol or Jim Chamberlain
Title Name Phone Email
General Info Receptionist 714-990-7600  
Assistant City Manager Terry Matz 714-990-7770 Email
City Council Meets 1st & 3rd Tuesday 7 PM  
City Attonrey James L Markman 714-990-0901  
City Manager Tim O'Donnell 714-990-7710 Email
Community Service Director Scott Malkemus 714-990-7738 Email
Development Services Director Charles View 714-990-7689 Email
Economic Development Director Eric Nicoll 714-671-4421 Email
Financial Services Director Bill Gallardo 714-990-7676 Email
Fire Chief Al Nero 714-990-7644 Email
Fire Department Business Office 714-990-7655  
Maintenance Services Director Bill Higgins 714-990-7650 Email
Mayor Don Schweitzer 714-990-7700 Email
Personal Director Gordon Youngs 714-671-4446 Email
Police Department Business Office 714-990-7625  
Chief of Police Bill Hutchinson 714-990-7634 Email

Form Library "Click Here"

Utilities and Services  
Animal Control 714-935-7419
Building Permits 714-990-7669
Business License 714-990-7686
Cable Television 888-683-1000
Disposal (Breal Disposal) 714-238-3300
Disposal (Olinda Landfill) 714-834-6752
Electricity (SCE) 714-747-8908
Gas (The Gas Co) 800-747-8908
Gas (Holidays & Weekends) 800-427-2200
Social Security Administration 800-772-1213
Telegraph (Western Union) 800-325-6600
Telephone 800-491-2355
Water (City of Brea) 714-990-7687    

For information on other cities in Orange County Click Here

Sellers, their agents suggest one-two punch

by Carol or Jim Chamberlain

Invest in face-lift, they say, and keep your asking price moderate

Before putting their Outer Richmond condo on the market, Megan Christoph and her husband, Scott Davis, repainted the entire apartment. They replaced the faucets and showerhead, replanted the yard and had the hardwood floors refinished.

The couple borrowed plants and artwork from friends and bought a new dining room table and chairs on Craigslist. Then Christoph and the couple's two children moved out for several weeks to keep their home pristine for the open houses and tours.

"We were very nervous to be selling in this market," said Christoph, who worked in real estate from 2002 to 2004 before returning to social work. "Out by Ocean Beach is a great place to live, but it's not necessarily where the 20-somethings and 30-somethings want to go. We felt like we had to make it look really good."

While real estate agents say that in any market sellers should put their best face forward by repainting, investing in landscaping and cleaning up the home, they say it's especially true in a down market. The other key to selling a home quickly that becomes even more critical in a slow cycle is pricing, according to agents including Cynthia Cummins, who helped Christoph sell her home.

Evaluating similar homes that sold in the neighborhood, Cummins said Christoph and Davis could have priced the house as high as $625,000.

"They opted to list it for $589,000 to make the price as attractive as possible," said Cummins, an agent with McGuire Real Estate and Christoph's boss during her two-year stint in real estate. "That may have been the single most important thing."

After a little more than two weeks on the market - what Christoph said felt like an eternity - the couple received two offers. They agreed to sell their home for $577,000, less than the listing price, and settled on a 30-day close.

"I didn't feel like I could say no to that," said Christoph. The sale closed May 23 - well before the end of the school year for her children. "I didn't feel like I could ask for those extra 14 days and still close the deal. All I wanted was to close the deal."

The family's experience underscores that it's anything but business as usual for sellers in San Francisco, where home prices zoomed up during the first half of the decade, and year after year of double-digit growth fueled a housing market where it took little more than placing a "for sale" sign out front to start a bidding war.

But San Francisco sellers say those days are long gone.

The median price of an existing single-family home in San Francisco was $850,000 in April, unchanged from the same period a year earlier, according to DataQuick Information Systems. The median price of an existing condo was also essentially unchanged at $783,000 for the same period. The number of single-family homes sold in April 2008 dropped 12 percent, while the number of condos fell 6.3 percent compared with April 2007.

To read the complete article in the San Francisico Chronicle "Click Here"

Displaying blog entries 1-10 of 35

Contact Information

Photo of Carol and Jim   Real Estate
Carol and Jim
Preferred Home Brokers
3230 E Imperial Hwy, Ste 125
Brea CA 92821
714-726-3144
714-726-3144

Carol & Jim Chamberlain 714-726-3166 or 714-726-3144                  "Yes, We Can Be In Two Places At Once!"                                              BRE Lic Numbers: 00912962, 01015143